Our Privacy Policy
At the BTG, your privacy is important to us!
Effective Date: 2024.10.01
At The BTG, we are committed to protecting the privacy of our customers, clients, and users. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Act (PIPA) of British Columbia.
By using our services, you consent to the practices described in this Privacy Policy.
1) Collection of Personal Information
We collect personal information that is necessary for the purposes of conducting our business. The types of personal information we collect may include:
Name
Contact information (address, email, phone number)
Payment information (if applicable)
Information related to the services or products you request
We collect personal information directly from you, unless you have consented to us collecting it from a third party or as otherwise permitted by law.
2) Use of Personal Information
We use the personal information we collect for purposes such as:
Providing products or services to you
Processing payments
Communicating with you about our services
Responding to inquiries or providing customer support
Meeting legal or regulatory requirements
We will not use your personal information for any additional purpose without your consent unless required by law.
3) Disclosure of Personal Information
We may disclose your personal information in the following situations:
To service providers who assist in delivering services to you, provided that such providers are bound by privacy obligations
When required by law or as part of a legal process
To protect the rights, property, or safety of The BTG, our users, or the public
We will not sell, rent, or trade your personal information to third parties.
4) Consent
By providing us with personal information, you consent to our collection, use, and disclosure of that information as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, please contact us at the details provided below.
5) Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer required, personal information will be securely destroyed or anonymized.
6) Security of Personal Information
We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, or loss. These precautions include physical, administrative, and technological measures appropriate to the sensitivity of the information.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
7) Access and Correction of Personal Information
You have the right to access and request correction of your personal information that we hold. If you would like to review, update, or correct any information, please contact us at the details below.
We will respond to your request within a reasonable time and provide access to your information as required by law. We may ask for verification of your identity before responding to your request.
8) Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated Privacy Policy will reflect the effective date of the revision. Please review this policy periodically to stay informed of any updates.
9) Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
JPS Body Transformation Group Inc. (DBA “BTG Fitness & Lifestyle Coaching”)
2218 Champlain Drive
Abbotsford, BC V2S 6E4